Compliments and complaints
Sydney Harbour Foreshore Authority is committed to providing excellent service to its customers and partnering with them to meet their needs and expectations.
If you have positive feedback or a complaint about the Authority, or any of our staff, we would like to hear from you. Knowing what we are doing well, or where we can do better, helps us to improve as an organisation.
If you would like to provide feedback about any of the Authority's activities you can contact us in the following ways:
General enquiries
Telephone: (02) 9240 8500
Facsimile: (02) 9240 8899
Email: info@shfa.nsw.gov.au
Visit
Foreshore House, Level 6, 66 Harrington Street, The Rocks
Write to
Sydney Harbour Foreshore Authority, PO Box N408, Grosvenor Place NSW 1220
Security and maintenance requests
Telephone: 1300 655 995 (24 hours)
Email: crms@shfa.nsw.gov.au
Event and visitor information
Telephone (02) 9240 8788
Email: info@shfa.nsw.gov.au
Web: Visit Sydney Visitor Centre
To make a Government Information Public Access (GIPA) or privacy request
Telephone (02) 9240 8823 for information or to obtain an application form, or post your request to the attention of the Legal Services Manager, Sydney Harbour Foreshore Authority, PO Box N408, Grosvenor Place NSW 1220.
The Authority will ensure that any feedback received is treated confidentially and protected according to the Privacy and Personal Information Protection Act, 1998.
